알 하람 호텔 - 바이 알 라우다

Our Check in was very painful, the hotel has some issue with Agoda bookings and the people at the receiption were as unhelpful as they could be. Kept asking me to contact agoga and get their references number. Anyways, once that was sorted out rest was perfect. The relationship manager was very friendly and helpful. Hotel is very close to Haram gate 338, 339.

Amazed to see renovation and i have no doubt in writing it’s one of the best when it comes for stay in Madina esp. for families. One of the best breakfast and rest everything was simply awesome. I pray they and all visitors may maintain it’s beauty and standard forever.

Great hotel

this was the worst experience ever i haven't entered the hotel because the hotel refused your booking reference and I have been trying to contact anyone to help me since yesterday and no one has helped me I have been trying to contact you to help me with this problem but there has been no response since yesterday! The hotel refused the booking and they say that there is no booking has been made through your company to them and all these ID numbers and the booking references are wrong and they do not appear in their system. I need a refund as soon as possible for all the payments and also financial compensation for waiting at the hotel all this time with treating me very badly because of your bad service, however, for your not responding as in this situation and the call center refused to help! and also the amount of the new booking that I made yesterday because of your unprofessional system

Excellent location near AlHaram, cafes and supermarkets are available. Room clean and friendly staff. I would love to stay again 👍🏻