와이엔덤 아드모어의 마이크로텔 인 & 스위트

First off, I booked on Expedia. I get to the motel and was met with a rude manager that said I have to pay a $25 incident fee for any damages, which I’ve never encountered before. The toilet barely flushed after my wife’s simple urination. Then in the am I go to take a shower and it wouldn’t get hot. Deficated in toilet and it wouldn’t flush. Now I’m charged $25 for a toilet that wouldn’t flush before I even got there. Total scam. Total scam. Total scam. I will be reporting this location to the franchise board for inspection and violation of general amendments. I wonder how many people they do this to!!! I do not recommend. Negative stars.

Staff was extremely unprofessional and rude. As a paying customer/guest I should be able to change rooms if there is something wrong in the room I was given. Microtel doesn't think that way at all. Call them crazy but they believe a customer should.be treated with the lease amount of empathy available and if they have a problem...just call the cops....they will leave the property and the motel keeps their money. It's a lose-win situation!! One of the worse motels in town.