머큐어 코낙 이즈미르

The hotel though it is a little old, is located in a very nice part of the town directly facing the nice promenade.

Good location, waterfront hotel with a great view from the rooftop restaurant. What stood out for me were the front office managers Sinan & Firat. Of the three hotels we stayed in, this is the only one that scores highly on customer service. Both Firat and Sinan went out of their way to support us in our travels. Full marks to their hiring manager for picking the right candidates for customer facing roles.

All good

Bad hotel

I've reserved the room with 2 separate beds. When I've arrived, I've mentioned my request during checking. I've had to go up and down twice with my luggage's and my elderly sister to find double beds in both rooms. Our third trip upstairs... another staff member had to up with his master key to look for a room with 2 single beds! I've requested a room with a view and I've received a room with no view. During check out, she asked if I used any refreshments from their refrigerator.. We've had 2 bottles of water. She asked for 15 lira...... I've stayed at many hotels in the past and never asked to pay for water. 2 nights stay was 5000 lira! for this hotel to ask for 15 lira for water was unbelivable.