마운틴뷰 / 카운티 인

I am writing to formally report a serious issue regarding my recent stay at your hotel in room [Room Number] from May 18-22 During my stay, I suffered a severe bed bug infestation. I have counted a total of 30 bed bug bites across my body. The bites have inflamed significantly, with many swelling to over 4–5 cm in size. This situation has severely impacted my health and disrupted my travel schedule. Furthermore, I have incurred significant unexpected medical expenses to treat these bites while traveling. I have attached photos of the bites [and medical receipts/documentation, if you have them] for your immediate review. Given the severity of this issue, I expect a prompt response regarding how the hotel plans to compensate me for the medical costs and the distress caused. I look forward to hearing from you soon. Sincerely,

I don’t know what happened to this motel but I think they changed management. It used to be called Comfort Inn and there was a super nice guy that was at the front desk in the evening. I just called this morning and the guy was super rude and didn’t know anything about what changed with the hotel. My husband and I used to stay here 2 times a week and now I’ll never go back.

This was a real diamond in the rough location place that got great reviews. Would be happy to stay here again centrally located to everything and 3 miles from the amphitheater. Great barbecue restaurant within walking distance of your room.