베스트 웨스턴 플러스 호텔 로드 포레스트

Room was clean and breakfast very good hotel is a little dated but we had no real complaints. Good location for a couple of nights break

The elevator nearest the rear parking lot was not working. It was required to walk back to the reception area to use that elevator. The room was clean and I thought a good size. The front door does not self close fully. The door will still be open enough so it doesn’t not lock. No key required to open the door. When using the shower I had a lot of water leak onto the floor. The shower screen on the bathtub is on hinges. Nice but if it’s not exactly in the right spot, water on the floor. This was probably me.

We came back to the hotel at 8.45 and would have liked to have a drink in the bar but it was closing and so was the dining room. We eventually got a drink in the lobby but I would have thought a hotel of this size would have catered for people trying to catch up with a drink.

The rooms were clean and staff were great.

At the time hotel had only one elevator working, other elevator was playing up as well and we had to wait 30 mins for it to get to our floor(2nd)... Lots of hotel guests were using fire escape stairs to go.im between floors during this time, we had to leave again and waited for elevator and decided to.use stairs as wait was unreal. Staff had put towels in the fire doors to keep.them.open and the main fire door entry to the hotel proped open with a bag of cement. Meaning anyone can access the hotel without a swipecard. The fire alarm went off at 12ish and evacuated... this was a nightmare with stairs.there was no staff to be seen or directing and waited out front in the cold for an hour until fire fighters said could go in as false alarm, not the first they have had this week. Going back.in a staff member was suddenly around. Room was ok, comfy bed when we could get to sleep.in it. They have lights shining onto the hotel all night so the room has these coloured lights in the room all night... Avoid this place, its gone downhill and run by staff who dont care about their customers. Poor maintenance and shortcuts to keep the place open, the hotel if it did have a fire would be a nightmare to evacuate. No explanation, no sorry when checking out. I asked if management where doing anything and got a no, but thanks for staying with them. Never again