BM 아카시아 호텔 & 아파트먼트

Booked the room for my husband and 2 kids for the RAK half marathon. The room was a decent size and location was good for the race. I booked a one bedroom suite. I asked at check in if the couch in the room pulled out into a bed and was told yes. This was not true. Ok. so asked for an extra bed and for extra linen for the couch. I didn't mind paying for the extra bed but the F.D staff tried to tell me that my two children could just sleep together in the single extra bed and didn't want to give extra linen. I had to convince him to send it. They sent horrible bedding and which we turned away and asked for bedding just like the regular beds. We retuned from the race the next morning just before breakfast was finishing, so I asked is there time to enjoy breakfast as it was paid for already with the room. They said yes no problem but as soon as we walked in they started putting everything away. They took all of the utensils so we couldn't get our food. They could have waited 5 minutes to allow us to at least get something on our plates, otherwise, just tell us that they are closing. Overall, we got what we paid for, but the staff could use a bit of training. (Coming from someone with a hotel background).

It was not great not wonderful but average the all inclusive package should cater for non alcoholic beverages such as hot chocolate and milkshakes etc.Plus the food was not too good at buffet not many options