맥스 호텔 예나

Hotel is amazing, I’m staying in it whenever i visit the city. Classic and tidy hotel, good breakfast and easy to reach from city center.. What didn’t make me comfortable is the attitude of the front desk, not all, but some of them, you can see the discrimination in their looks and faces, even today at check out, something happened in this regard, which is silly but still validate my point, when the unprofessional receptionist ignored me standing with my little kid and wanted to serve another guest as if he doesn’t see me, which is not the first time I experience such attitude from the same person, in a couple of my stay.. He ignores me, knowing that I would just settle to his arrogance.. But, I responded to him in a way that would make any rationale person think on how to treat and respond to guests in hospitality industry .. Apart from that Maxx is my first and trusted option in Jena, staff is really friendly, at the restaurant, bar and house keeping they are nice and professional .. I would really still recommend it, and ofcourse next time I’m booking it..