아메니다 레지던스

Satisfied

I have stayed here a few times.

The room was dirty, including a mess left on the table from sticky drinks, the bed was made, but the sheets were wrinkled like they hasn't been changed between guests, the microwave had no plate in in, the room was very cold with only one small baseboard heater and cold coming through the window, the bathroom was freezing cold, especially on your feet, the shampoo felt like it came out of the fridge, in a pet friendly hotel, most of the staff wouldn't come near your room if you had a pet, they were terrified (of a calm 8 year old dog in the room), there were not enough towels, or coffee, and the front entrance white tiles were covered in mud, only mopped once a day, early in the morning. Would not stay again and will recommend that my friends and family don't stay there either. Gave 1 out of 5 because the location is great.

Room was fantastic, the front desk staff when checking in friendly and helpfull, checked in with daughter and her friend. Stayed for 4 days a few housekeeping staff treated my daughter and friend as low life vegrants. The front desk that i dealt with at check out cancelled my keys before noon which was my requested check out. When i went to front desk to reactivate my card, front desk/manager i pointed out that i myself had excellent service, but my daughter and friend were tried inproperly, she refused to reactivate my card. As well she argued with me and upon me leaving the front desk she called out that i should respect myself. To me this individual should not be a manager anywhere. She definitely has no customer service skills and mistreats people by appearance

You forced me to pay for my two days stay at check-in. I am not a criminal and don't like to be treated as such. I will not be back