룸 메이트 발렌티나

Very kind staff and nice and quiet room despite the noisy street where it is.

Die Klimaanlage war defekt, die Raumtemperatur lag bei 27 bis 28 Grad. Katastrophe. Es gab keinerlei Abhilfe seitens des Hotels, ich hätte hier erwartet, dass man mir ein anderes Zimmer anbietet. Leider eine verpasste Gelegenheit, einen Stammgast zu gewinnen, der mehrfach im Jahr nach Mexico City reist... sehr schade

Oh boy where should I start... whether you can communicate with the front desk in English depends on which staff is on duty. Some barely understand English and showed little interest in serving customers who don’t speak Spanish while some are equipped with better language skills. The AC was not working since day one and it was never fixed. Whenever I called, I was always told they were working on it. For a week, it was like sauna in my room during afternoon. The noise is REALLY bad. The block is full of bars and they only stopped playing loud music after 3AM. If you are not a DEEP DEEP sleeper, I do not advise to stay here. Housekeeping is barely adequate; they never remembered to replenish shower gels that I emptied. The towels seemed old & should’ve changed years ago. You got a fridge in your room and that’s it. No coffee maker or anything else. Location is good.

Location excellent, we were on the 12th floor so party street noise not a problem AC not working but not too hot and were given a fan. Nice to have a fridge but would have liked a coffee maker.

It doesn’t have valet parking or any agreement with any The staff with a deficient attitude