카사 멕시카나 코수멜

The room was clean, bed comfortable. Nice view, though more obstructed than I expected. The staff were very annoyed- I didn’t feel particularly welcomed. Even at checkout, there was no conversation about how our stay was. When I asked for things like an extra blanket I was met with annoyance. The bartender was nice, when she was around, which wasn’t much. No washcloths provided, which I found odd. It is very very loud at night which is to be expected downtown, and to be fair the door kept the noise pretty low all things considered. I wouldn’t go back mostly bc I felt awkward the entire trip and I even speak Spanish so it’s not like I expected anything crazy in terms of communication. I still wonder if it was cultural expectations based on an American hotel. They weren’t hostile- but they were not accommodating. If you want to be downtown with easy access to everything- and a clean hotel with a decent breakfast, this is a fine choice.

La habitación muy limpia, el personal muy amable, podría renovar un poco.

This property is listed as a four star hotel and it is not. It does not have all the amenities a four star hotel should have and it hasn’t been maintained up to that standard. I don’t completely dislike the hotel as it was clean and had good AC, but staff could’ve been friendlier and they were not. The pool is extremely small and poorly situated. You can’t enjoy the ocean view because right below it it’s a busy street full of smoke and noise. No beach access at all. No parking either. The kids couldn’t play in pool without splashing bar area for which the bar tender unkindly noted it. The best rate and price should be no higher than a 3 star. There’s a lot of noise as it’s situated on a Main Street. The terrace view is awful. The breakfast was decent but still not nearly close to a 4 star. I really don’t like being deceived by the wrong hotel rating. The rooms were poorly stocked with only 2 towels and a miniature shampoo bottle for a stay of four. So do not pay the rate of a 4 star hotel for this hotel.

It is ok for a basic clean three star like hotel. Centrally located for scuba meeting place

Staff was courteous and accommodating! Clean. Delightful place!