퀄리티 인 웨인 - 페어필드 에어리어

Great

The shower did not work at all.

No hot water the room stunk like cigarettes. The toilet wasn’t cleaned right. they was suppose to call me to let me know the room I reserved was damaged and they had to remove bathroom door. So I can look for something else in a timely manner. Nope I was charge exactly 2:30pm I didn’t get there until 8pm So I had no choice to take the room the way it was due to they were sold out and I had an event to go to. Thankfully I found something for the second night still waiting in a refund

The room looks nothing like the pictures and really needs to be updated.

The staff was very courteous during check in. When we got to the room there was only one working light. The two lamps did not work. One lamps wire was cut and the other we tried turning on and the buttton fell inside it. The tv turned on but had no signal. When we tried calling the front desk, we found out the phone in the room didn’t work. Not that we were going to use it but the drawers in the dresser were broken. My husband went to the front desk, shared our concerns and they immediately gave us another room. I couldn’t believe the new room they gave us. It smelled fresh and it was very clean. Lamps, lights and tv worked perfectly. The flooring was pretty new. It was like night and day between the two rooms. The only other issue was the ice and snow in the parking lot. I would expect snow to be around since we had a big storm a few weeks back but ice could be treated.