스테이브리지 스위트 새크라멘토 에어포트 나토마스, IHG 호텔

The room was fantastic, the bed was comfortable, the room was clean and quiet. I was right by the elevator and barely heard any of the other guests. The water pressure in the tub was a little low and the kitchen sink faucet worked, but was loose. Most of the dishes were clean, a few just had a couple spots on them. The staff was friendly, the hotel was clean and breakfast was good and hot.

The hotel was close to the airport and offered the services we needed (a place to sleep before flying). No complaints.

We arrived around 10pm at night and tired. When we walked into our room the microwave vent was on the counter. One of the closet doors was off the hinges and leaning against the wall. The pull out couch had some visible stains on it… like someone had spilled something on it and no one cleaned it up. I called front desk to let them know and I wouldn’t be charged for anything, she was apologetic and moved us floors and into a bigger room. Which was a lot better but we woke up to the smell of smoke… like someone had been smoking some Stuff in the hall… it was pretty bad. The gym was clean but there was no cleaning supplies to wipe down the equipment after using which was disappointing. The breakfast in the morning was a major thumbs down as well. People were waiting an hour for eggs. The sausage was cold and dry… there were very little food options and no waffle machine… which my kids were looking forward to. Will not be staying here again.

Overpriced

I love the size and lay out of the family suite. But, bc it allows pets I noticed questionable stains on chairs. The staff is hit or miss. Some are very helpful and others are unprofessional and act like you are a bother. I would stay again.