퀄리티 인 세인트 피터스버그 노스 - 템파 베이

As soon as we entered our room (239), which was supposed to be a non-smoking room, the smell of cigarette smoke was extremely strong. To make matters even worse, when we conducted a more thorough inspection of the room, we found cockroaches everywhere: in the bedroom, in the bathroom, and near the coffee machine. The photos I am sending clearly confirm what we experienced. It was a terrible and unacceptable situation. When I asked the front desk about the possibility of a refund for what we paid, the attendant simply told me that my rate was non-refundable. Even in a situation like this? We were eventually given another room where the situation was somewhat better; however, that room was still not properly cleaned. As customers, we have completely lost our confidence in this hotel.

Rooms need some TLC. The bathroom door was falling apart. I opened and quickly closed the microwave door. However, it was good enough and clean enough for the price point. It was a bargain compared to other close by hotels. I didn’t see any critters scurrying around. I wanted a bargain and I got what I expected.