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I have a service dog and he had a lot of room to run around there

Horrible room dirty, etc.....k will never choose this hotel again

over all was not bad but the room was really outdated spiderwebs on walls behind counters and very dirty under bed other then that I loved that they have microwaves and coffee pot in room it was really Quiet too.

It was terrible!! Would not recommend to ANYONE. Dirty rooms, unfriendly staff, elevator is super unsafe

This was all but the Bates Motel. We got to check in at 4:00. They didn’t have our room ready. I waited 2 hours for my room to be ready. Michelle the receptionist was extremely rude. When we walked in our room I could tell it was not cleaned properly. It smelt like a dirty diaper. The dresser was broke. The counter at the vanity wasn’t even wiped down. We were just so tired and so hungry we decided to eat. After dinner my son opened the bathroom and a cockroach ran out. I stomped it and went down to the front desk. When I was in the lobby another woman was down there complaining that her “freshly” cleaned room had blood on the comforter. I told Michelle about the cockroach and she rudely responded that I would have to speak with her manager in the morning. My kids were asleep so I decided to stay the night and leave in the morning. We we’re supposed to stay 4 nights. I contacted Expedia and they tried to call the hotel on my behalf. The lobby refused to answer. I told myself I could tough this out for a night. I got up to go to the bathroom at 3:30am and there were 5-7 more cockroaches. I was packed by 6 am. I had to wait until 9:30am to speak with the manager. Michelle (rude receptionist from the night before) said I never complained about cockroaches last night. I told the manager and Michelle I was happy to bring the smashed up cockroaches down here for them to look at. The manager said I could leave early and they would refund me the other nights. I’m still waiting for i