스파크 바이 힐튼 올랜도 니어 유니버설

Clean room, excellent staff.

The stay was very sub par. Room 107 was laden with black mold. We stayed in that room from Feb 24th - Mar 1st before we were given a room that wasnt mold filled. Shower tiles were completely disgusting and affected air quality. Dampness in room was high. Staff knew about mold on shower tiles on grout as there was a high Javex smell upon entering room. We were denied switching to a different room until the day before we left on March 3rd. That second room 416, was free of mold and consequently, wasnt humid or smelly and didn't pose a health threat. My wife suffered headaches and nose sniffles because of substantial mold spores in room 104. I would never stay at this hotel again. And if this is how Hilton allows their chain subsidiaries to function then i would be hardpressed to stay at any other Hilton. Honestly this hotel is bringing down the Hilton reputation that it has made for itself. I would warn any guest from staying at this hotel at 5635 Windhover Dr. as management manager Manny does not take care of issues with diplomacy or tact. In fact, he avoided the issue we were having until the second to last day we stayed. During the one phone call we were able to actually reach him, he was condescending and rude. Again, bringing down the Hilton reputation. A big failed experience for this hotel.

We had a wonderful stay here. The staff stayed in touch to make sure we didn’t need anything. We had housekeeping services daily - which is becoming rare. Nice to have on washers and dryers. Also happy to have a refrigerator and safe. Great room and so close to Universal - with a free shuttle.

Excellent.

Habitación limpia. Desayuno demasiado básico. Sus colaboradores son impersonal excepto la chica que habla español en recepción. La habitación no cuenta con microondas.