거너 바이 IHG

No amenities. I stayed in a handicap room. As soon as upu sit on the toilet it squeaks and make noise. The pool wasn't working. The pillows sucks. No ironing board in the room. No telephone in the room. This place was a mess. I wont be returning there.

Upon check In found out the pool is non operable until next week due to lighting to pass inspection in the pool . This was my reason for booking with them honestly . So this was disappointing. In the facility the Sanitation stations were empty . Gym has no water - big water container is present but empty No towels or paper towels in the gym . Need a clean towel station and dirty bin for used towels . No sanitizer or wipes for cleaning up equipment between guests Shower walls had dirty streaks and short hair on the walls I assume from prior guest shaving . I did ask housekeeping to come and spray shower which they did immediately with bleach . Breakfast drink station nozzle uncovered all day - should be covered with cling wrap or protective covering between breakfast service poses contamination hazard being open all day and unsupervised. Room was nice no major complaints - tv was on when we opened the door for the first time / checked in . - that was a bit questionable . We did have an issue with coming back and the room smelled of HEAVY smoke after we’d been gone all day . Our room was promptly changed which I appreciated that customer service response . Over all I think the place could really be a gem in Sumter if attention was paid to small details .