스파크 바이 힐튼, 메카닉스버그

The room was great and the service was awesome. The pool was busy but still had a good time

The staff confused my reservation with the person that was in line behind us, assigning them to our room. Just getting in our room we get a knock at the door. This issue did not get straightened out until about mid afternoon the next day. Additionally, I travel a good bit with my work experiencing all different types of hotels in this class and I have never been in a hotel were the hot tub wasn’t hot (more like bath water I’d say! I even called the front desk and asked them to turn the heat up they responded saying they didn’t have the ability to turn the heat up. That was such a bummer seeing as it was the first trip my sister and I had taken in 12 years together. I really wanted to enjoy a good hot tub! Actually, it was the reason I chose that hotel because it was the only one that had a hot tub in the area. The room was clean. However, the beds were very hard, there was not a microwave and there was supposed to be. I don’t think I will be staying at this hotel again. There were too many negatives and the staff seemed like they could care less about customer service. 2 thumbs down for me! 👎👎

We booked for the pool and hot tub so our little one could swim and have a good time. Didn’t know until we arrived that the pool and hot tub were open but not heated at the current time. Would have been nice to know in the facility description

The staff was great. They checked on me every day to make sure if I needed something

Friendly efficient staff, immaculately clean room, great location for visitors to Messiah University.