호텔 세비야 노마드, 언바운드 컬렉션 바이 하얏트

Extremely Disappointing & Invasive Experience I rarely leave negative reviews, but this experience was truly unacceptable. On multiple occasions in the morning, hotel staff used a key card to enter my room without knocking or obtaining permission, while I was still inside. This didn’t happen just once — it happened more than once. Having someone enter your room unexpectedly while you’re inside is not just uncomfortable, it’s a serious violation of privacy and basic safety expectations. No guest should ever have to experience that. Additionally, I requested slippers from the front desk, and it took an entire day for them to be delivered. While the issue was eventually resolved and service improved later, the initial delay and lack of responsiveness were frustrating and disappointing. Privacy and prompt service are fundamental standards in hospitality. Unfortunately, this stay did not meet those standards. I sincerely hope management takes this feedback seriously and improves staff training, because no guest should feel unsafe or ignored during their stay.

The room was clean but not as it is in the pictures looks bigger. But friendly staff very clean hotel but we were charged $200 fee from our deposit and told us the hotel is charging $200 because we booked through Expedia and would not explain why and just told us it’s because of Expedia and Expedia told us that they have no clue and the hotel took that money and that was a huge mess that never got fixed. So be warned YOU WILL BE CHARGED $200 just for booking.