퀄리티 인 크롬웰 - 미들타운

Staff is so friendly! Rooms are comfy and clean. Will definitely return

After check in I went to my room, i went to lock the lock and it did not turn all the way to where the lock went through into the wall. I called the front desk and the guy stated there are no more rooms available but he would come look at it. He never came. The door has missing wood and screws and has staples where the top latch is attached and was very rickety. My pillow cases had stains along with the sheet so I had to switch it out from the other bed in the room. I called the front desk, no one answered or came to the room. Then there are two large holes in the wall in the bathroom where the old shower bar was. Housekeeping changed my towels one time in the 3 nights I stayed and never made the bed or changed my sheets. I never put the sign on the door saying I didn’t want service so I’m not sure why the towels I put in a pile to be taken were still there when I got back. The remote was filled with grease and grime so clearly no cleaning of it has happened in a very long time. My trash was only taken once in the whole stay from 2/24-2/27. The microwave on the inside was full of rust and burnt broken down missing pieces, especially under the plate. The freezer part of the fridge had a suspicious rusty brown spot, I didn’t feel comfortable using it. If I had another choice I would not have stayed and will not stay again. The hotel needs a health inspection asap. Check in tried to get me for $100 incidental fee when I’ve stayed here and it’s been $50, she says ohhh you have.

Things are fine - this is a very decent place for the price. Spacious, seems clean. Breakfast is adequate - tiny bit thin. Furniture, amenities, and carpeting are older and a tad worn, but not bad at all. Staff seems fine, polite, nice. Five stars is for perfection. Four stars is very good, a very good value, and I keep returning.

No hot water

The check in was minimal effort by staff behind the big plexiglass. Room had broken shower rod and door handle . Television was odd. You didn’t know which channel you were even on. Pillows were minimal. It was a roof our of the cold / but not great