럭스오텔 칸

Dejligt værelse med stor balkon. Jeg savnede et køleskab og bedre møbler på balkonen (fx en solseng, når nu der var så god plads). Lidt mere afsides beliggenhed end forventet. Men pænt hotel med fin strand lige foran.

Excellent petit-déjeuner. A déplorer : le restaurant sur place était fermé, et ceci n'a pas été mentionné lors de la réservation, alors que j'avais choisi un hotel avec restaurant justement pour éviter d'avoir à sortir le soir. Chambres coté rue assez bruyantes (mauvaise insonnorisation ??)

The worst customer service I've ever had. Took many days to answer a simple question.

El hotel tiene muy buena ubicación y la playa es excelente a 2 cuadras. El parking pago es cómodo. Se nota que le falta refaccionar habitaciones, en nuestro caso sería ideal remodelar el baño. Creo que van a cambiar de dueños y eso seguramente ayudará a la mejora. La ubicaron es excelente y el desayuno correcto.

Pictures are really overrated- lobby and some of the pool area seems fine, but everything related to the rooms are not worth any stars. We arrived around midnight after a 27 hour drive from Northern Europe and immediately notified the reception of a dirty and old room, with ZERO soundproofing for both other rooms/guests and especially the train which runs all night right outside the door - they recommended that we stayed the night, and offered another room with even worse noise since the balcony door was broken (seemed broken into?) Had a couple of hours of sleep, complained to Hotels.com and was still charged for 1 night and only refunded for the remaining 2 nights. Horrible experience- blood stains on the bed, dirty rooms and the refund was a hassle