더 세벨 레지던스 멜버른 도크랜즈

Great place to stay room was clean the staff were really good to talk to and respond to the help I needed. Being able to walk to every destination we chose to go see was an added bonus and made the stay more enjoyable.

Could do with a pool

dim room, frayed carpets, had to have lights on all the time even daytime when it was sunny outside, couldn't open double doors to balcony. After requesting key received the key for another door to balcony that was like a fire door -heavy and no way to leave open, still no key to double doors, windows were dirty and despite requesting be cleaned did not happen, outside the balcony (stoned area that had old mops, cans and other rubbish. There were no facilities in building we were in and told the only access to open air pool (which was a key reason for the booking this accommodation) was in a building that has only 2 bedroom apartments....finally given access to the outside pool - the process was to go to reception which was not in our building to collect key tag for another building up another road and then to return key to reception when finished -unable to access indoor pool with our key tag which again was not in the building the apartment was in and to top it all had to ring and bang on door to reception at 4am on departure which was 24 hours - the quick return box was inside the reception area - The Sebel failed to meet its 4 and a 1/2 star rating and the advertising of this place is misleading.

The balcony didnt have a view the photos and decription of room is on the web are not what you get The description shoud state if there is a water view or not

Room was fine, staff were great. Unfortunate my request for a room overlooking the marina couldn’t be accommodated even though I booked the room 6 months earlier. What really irked me however was this place has obviously become dog friendly. Dogs in the foyer, in the lifts. Barking dogs in the hallway. Crying kids I understand but really don’t want dogs around me on my holiday.