26.05.21I love this hotel because all the staff are very friendly, helpful, and always greet guests with smiles — they truly made my day every single day during my stay.
The room is always kept clean, and the amenities are consistently topped up. Housekeeping is done upon request and they are very prompt in responding. Laundry service is also very affordable at only 40K VND per kg, and they charge accurately by weight. The clothes are usually ready by nighttime when I return to the room, and payment is made at the counter upon collection.
The hotel is also well equipped with snacks and drinks available for purchase, along with two complimentary bottles of drinking water provided daily. The room always smells fresh and clean, and everything needed for a comfortable stay is provided, which matters most to me.
The only minor issue was that the Smart TV movies and shows were mainly in Vietnamese, so I did not really watch TV at all — but that did not bother me much. The WiFi connectivity on the higher floors may also have occasional connection issues.
Overall, I had a very pleasant stay. Thank you to the wonderful staff for the great hospitality.
