GV 호텔 라풀라푸

i was assigned a room in 4th floor (no elevator) even though i am disabled person. Clerk lied and said there were no rooms in my cstogory in the lower floors, and that i had booked the asdigned room on the 4th floor. affter i informed her that i booked this catogory of room at the location before and my room was on the first floor the answer changed to all the lower rooms are full. Also clerk did not want to give me a reciept for the required deposit for the keycard. Only after much discussion was i given a rediept for my deposit. All guests should be aware also that there is no hot water in this hotel, = cold showers only