홀리데이 인 익스프레스 & 스위트 소거티스 - 허드슨 밸리 바이 IHG

new and clean

clean and fresh

WARNING! Expect "damage fee" upcharge! Hotel was fine, seemed like a good value. We always take care to clean up our hotel rooms before we leave/bag all trash/leave a tip etc. We have NEVER been charged a damage fee because we don't damage the property! A few days after check out I was charged a $125 damage fee. I contacted the hotel and got a total run around...told we stained sheets and was told the manager would send me pictures, then the manager wasn't there but would send me the pictures of the supposed destroyed sheets. Of course no one contacted me so when I reached out again was told they couldn't send me pictures of the supposed damage, then told I needed to contact Expedia etc. I think this is their scam and many people probably don't notice the sneaky extra charge. I would absolutely avoid this place! Who knows what other shady things they might try?

The entire hotel was in great condition, staff were very nice!

Great stay, Clean room.