Nungwi Dreams by Mantis

Location is perfect value for money.

We booked 6 nights thinking it is a 5 star level hotel. But in reality and from experience it is not more than 3 star. While the room is clean, the food wasn’t good at all (we tried breakfast and dinner besides juices) the food was really bad . The spa was really bad (did manicure) and technically they don’t know how to use polish. The facility is very small and the hotel is really small .. we were really shocked by the facility . Laundry service is only after 24 hours! Also the communication is only by WhatsApp, no phones in the room, and response was late. On checkout day I informed them earlier but next morning no one showed up and I had to physically go to reception to ask for support and check out. We asked to cancel last 2 nights to go to safari and compensate with service or tourist experience or anything basically and they were not flexible nor considerate .. the reception manager did not bother nor tried to help in any way. Other than him all other employees were friendly . We ended up paying everything and we lost 2 days and didn’t get a pleasant experience. December 2025

Location is wonderful however staff that was met on arrival was not good at all. They proceeded to ambush me with an early check in charge which was not listed or stated when booking, even after we both searched the website. This added to the journey misery. Left a bad taste in my mouth. The only thing that made it worth the stay was the location… probably not going to be back anytime soon.