타운플레이스 스위트 바이 메리어트 오스틴 북서쪽/도메인 외지역

Clean room great quiet location wonderful front desk staff Paris was super helpful !

Room was clean and spacious, the bed was comfortable. They could not accommodate my request for extra pillows so I had to bring them from home. The hotel location was not walkable, I could walk 30 minutes to the Domain, but not at night, the area is industrial and super sketchy, my husband did not want to stay, but we did and left early. We felt slightly better that there was a security vehicle in the parking lot, but that only proved it’s not a safe area. Staff we encountered were all lovely. We were disappointed that the bar was closed on Saturday night, so we had to drive to get a cocktail. The bar was open on Friday, the bartender was lovely but she does not know how to make a martini and it should not cost $23. We will not be back.

I booked a double queen room and when I arrived they said it was not available so I was stuck with a king bed. I even paid an extra $150 to make sure it was a double queen bed room. They told me to reach out to Expedia which I did and then they said again there was nothing they could do to help. They wouldn’t even refund me the extra $150 that I paid. This hotel basically does not care about the customer as soon as they have your money. Management is greedy and cares nothing about holding up their end of the bargain. Never again.

Hotel bien ubicado , buenas habitaciones , limpio y buena atención del personal, solo que no creo sea lo adecuado cobrar el estacionamiento

I didn't like the fact that you have to pay for parking and having to do it through another app was annoying