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Enjoyed a pleasant stay close to Bath. The room was excellent and hotel facilities were very good. We were however disappointed with the food available (particularly breakfast) which did not meet expectations based upon the price.

From initial check in to breakfast just before we left this hotel was a let down. The building and rooms are nice, as you'd expect for the price of this hotel - it's not a cheap place to stay. After a 3 hour drive we were really looking forward to a relaxing swim....on check in we were told that the pool slots (due to Covid) had to be booked in advance and that there weren't any available now until the following evening, long after we'd checked out. Then we were told that the restaurant was fully booked for the evening too! So now we were going to have go out for dinner and as the hotel is miles from any other restaurants that meant getting back in the car. All this before we'd even got our room key. Then breakfast, £16 each is not that unusual for a hotel, what is unusual is for that you only get half a breakfast. A single sausage, half a warm tomato, 2 mushrooms and an egg. No bacon etc etc. We ordered toast to come with the breakfast, 30 minutes later they brought our breakfast, one was wrong, just scrambled egg on toast. So sent that back. My wife eat hers completely, then mine finally came, now 45 minutes, still no toast. Asked again for it. I then eat my breakfast. Still no toast. This is basic stuff for a cafe, let alone a hotel. £32 for two "halfs" of a breakfast! I'm aware that some of these issues are Covid related but an email in advance perhaps advising that pre-booking the pool and restaurant with such reduced capacity could have reduced the disappointment.

Relatively nice view from balcony. There are beautiful surroundings to explore. The staff was helpful with any of of our queries.

No air con in room, limited time with facilities, limited menu , best part was the massage and the views

Very good and relaxed