월튼 홀 호텔 & 스파 바이 선데이

I great hotel

The apartment felt clean and the beds were very comfortable. The staff were all very friendly and there was a very good atmosphere being family friendly. The children splash time was great, with spa faculties available and sun loungers, you really felt like you were at a resort. The location is exquisitez One of the best family get away we have ever had. We will be back.

Good

The room was nothing like the pictures. It has a very small triangular window in the corner, and the slopped ceiling cuts right into living space. The staff were very friendly though.

You arrive and will be advised that you need to pay for the room and that you cant get incidentals billed to you room as these need to be pay as go! When you pay at the bar / restaurant they seemed to be clueless about needing a VAT receipt and will ask you to scan a QR code for a receipt. However you will find out that in fact this is not a VAT receipt that is emailed to you and need to ask the hotel to manually write out a VAT receipt. The restaurant menus has about 6 mains which is fine, except that for me when I ordered they came back not once but twice to advise that my choice was out of stock! If you want to use the gym/spa its an additional cost at £12 per day and having used the gym the equipment is dated and not all working, both sauna and steam room are tired, however the pool is a good size, but for me it would not be worth the money. The staff were polite and worked to a good standard and some of the above would not be their fault, I think it was more to due with the hotel going through some kind of ownership change, however it did not make for an easy stress free stay.