호텔 빌라 일 카스타뇨

La stanza era in condizioni accettabili, personale cortese, terrazzino fantastico, con il sole di questo week e' stato bellissimo. Ho avuto l'impressione e sensazione di stare a casa della nonna in famiglia.

The room is not good, the service was very poor.

Very clean and spacious room and clean bathroom, Very quiet and a 30minute walk from the main train station and most of the the attractions in the city. There was a nice continental breakfast too and the room was made available early for checking in as we had arrived earlier than expected. There were a number of restaurants and cafes nearby

My flight got delayed so I showed up late around 10:30p at the hotel on Tue, Nov 11 2025. The front desk was so so so rude that he was mad at me that he asked me why I came in late and I explained to him that my flight got delayed. I apologized him several times and he he was staring at me and said "Sorry, Sorry, sorry.. Sorry for what?" He also said he would not want to accept me next time. He treated me like a homeless guy or garbage. I felt so embarrassing. He asked me to pay 9 euro for city tax and I gave him a 20 euro bill and he was so mad and raised his voice "I want exact 9 euro" Luckily I was able to find some changes to sum up to 9 euros. It was a most terrible experience that I I had ever had at hotel in my life. Why in the world there is a service man who treats customer terribly like that? I was so sad.

Limpieza muy buena, hay escalera para llegar en las habitaciones, el personal: la mujer nos atendio muy bien, pero el hombre tenia mala cara y no era nada amable. Hemos pedido informacion de restaurante cercano y nos contestó mal, dijo para buscarnos en google. Y que en la esquina habia una pizzeria.