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The room was great, warm clean

The staff were lovely, family room was clean and spacious. Would stay again

This was a cheap room I’d booked, however I still expected to have heating available in the room and the separate bathroom. This made it extremely difficult to get to sleep as it was a very cold night, even with the tiny extra blanket. The pub sign is just outside this room which squeaked in the wind throughout the night, which also didn’t help me to find sleep and could easily be remedied with a drop of WD40! I was shown up to my room by a staff member and was left to discover where my bathroom was myself, which was 2 doors away. To add to that, neither was I shown the guest entrance to use at the back of the hotel if I needed to get in once the pub was shut. So I had to knock on the pub window to get someone’s attention inside to get in that night! All in all, this was not a great experience of Long Melford, which was a shame. it is such a beautiful village and not my first visit. I will be back but unfortunately not to the George and Dragon.

Brilliant customer service lady who books you in is a delight… All the best and will be back soon

Nice good value