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Staff was amazing! Driver shuttle to the airport above and beyond! Hilton or this property needs to be more clear on line that parking is NOT FREE when you’re traveling! Only for the night you stay! Please please acknowledge our shuttle driver!!

A Truly Fantastic Stay at Tru by Hilton Williamsville Buffalo Airport! Our recent stay at the Tru by Hilton Williamsville Buffalo Airport was an absolute delight, and I can't recommend it highly enough! From the moment we arrived, the staff were absolutely wonderful – truly going above and beyond to make our visit enjoyable. A special shoutout to Curtis, whose exceptional service truly stood out! The rooms were incredibly spacious and immaculately clean, providing a comfortable and relaxing retreat. What truly set this hotel apart for us was the incredible common area. It's huge, with a bunch of tables perfect for gathering and relaxing. We especially appreciated the pool table and foosball table, which were a lifesaver for keeping our kids happily occupied while the adults could unwind. The availability of board games, Connect 4, and Jenga was also a huge plus, offering even more entertainment options. The amenities continued to impress with a warm and clean pool, perfect for a refreshing dip, and a clean and generously sized gym for those looking to stay active. And let's talk about breakfast – it was absolutely fantastic! There was a wide array of options that thankfully changed every morning, keeping things fresh and exciting for everyone. Checking out was an absolute breeze, making for a stress-free departure. Finally, a small but significant detail: the shower was wonderfully hot and featured those convenient removable handle shower head thingies, which we really ap

The staff were all amazing and everything was great!

The experience was top notch! Staff was courteous. I was very satisfied with the room. I enjoyed the breakfast.

We had to call the front desk twice. Once because the TV remote didn’t work and again because the bathroom sink was leaking.