17존

Great place to stay

Most helpful, great response and appropriate solution for a problem.

Room was heavily neglected. Lights in the room worked sometimes, other times didn’t. I arrived to no heating in the room and the building. That the progressed to no hot water the following day. Ongoing maintenance issues. Rug on the floor was filthy, curtain blinds disgusting and caked in food. Horrible stay, I will not stray from the Artizen hotel across the road ever again (my poor decision) I actually aim to make a claim with my bank as the stay was so awful.

Excellent room sizes and great location - front desk was friendly.

A HOLIDAY NIGHTMARE: Zero Safety, No Heat, and Broken Promises Staying at the 17th Hotel from December 25th to January 6th was the worst travel decision I have ever made. • Freezing Conditions: Out of my 12-night stay, I spent 8 nights without any heating. I complained to administration repeatedly, and their "solution" was to move me to three different rooms. Every single room had no heat. I eventually had to go out and buy my own blankets just to survive the night. • Major Safety Breach: For two nights in a row, a man entered my room after 10:00 PM without my consent. I woke up to find a stranger in my room. Despite reporting this terrifying security failure, the staff did absolutely nothing to address it or ensure my safety. • Financial Dishonesty: Management promised to reimburse me for the nights without heating. Since checking out 20 days ago, they have completely disappeared and ignored all follow-ups. This hotel has zero respect for guest safety or basic comfort. Do yourself a favor and stay anywhere else.