스마글러스 노치 리조트 프라이빗 스위트

DO NOT STAY HERE——What should have been a relaxing stay turned into an infuriating and exhausting ordeal due to gross negligence and unprofessional conduct by the property management company overseeing this privately owned condo. On my second day I left briefly for breakfast and after I returned I was shocked to discover that the door code to my condo did not work, leaving me locked out of the property. I called the property management office multiple times before anyone answered. When I finally did get through, I was placed on hold for over 50 minutes before anyone offered assistance. Being stranded outside the property that I paid for is completely unacceptable. Also the shower-head broke off, rendering one of the bathrooms unusable. I was happy to pay the nightly rate but I requested a refund of the property management fee, given that the services it supposedly covered—responsiveness, maintenance, and reliable access—were nonexistent. My request was denied, and instead I was offered a $250 voucher, which is entirely insufficient and frankly insulting given the circumstances. What I received was hours of inconvenience, unresponsiveness, and unacceptable conditions. I would NOT recommend this property as long as it’s being managed by Eurorentals.

This multi level accommodation was great for our family, however, not suitable for those who have limited mobility. My 90 year old grandmother was limited to her basement room as the steep stairs to the mid level living room was too much for her. Great for a small young family.

Located in a nice place, but just be informed - this is a privately owned property by wrote task (not a Smuggler’s notch property). Expedia does not mention this while booking. Expedia also misguides when it says you will have access to all the resort amenities. It was shocking to find out after a non-refundable booking that a separate company owns Telemark rentals, and that it is not associated with Smuggler’s notch. That can be a deal breaker for many. Address provided was 1.5 miles away from the actual location. Terrible experience with that. Also, check-in time is 5 pm (not 4), and they charge you security deposit after you book. Very surprising. Property itself was good. No complaints about it.

Great place for friends to stay. Very quiet. But just make sure to communicate with property before arriving. We book a third party it got confusing. But call agent very prompt and accommodating. Will go back again