캄파니레 오뤼락

Called them to book x2 rooms for my work colleague and myself. Only after submitting the reservation, they call me back to tell us aircon wasn’t working (in every rooms) since beginning of July (almost 2 months). I’ve asked for a commercial gesture, they refused. Buffet is poor, staff are undertrained and clueless, rooms are old and not very well maintained. Only good thing, the location