비 라이브 익스피리언스 란사로테 비치

Das Zimmer war, nachdem wir es gegen Aufpreis getauscht haben, sehr schön. Einiges im Hotel könnte mal renoviert werden. Der fensterlose Frühstücksraum war wenig einladend. Das Frühstück ok, könnte aber eine bessere Qualität und mehr Abwechslung vertragen .

Staff are all brillant and friendly and room spotless

Great location- with lots of walks, shops, restaurants etc and beach very close by. Lovely room- clean and spacious The food was great, hot and plenty to choose from. The AI drinks were super! The pina colda was particularly nice. Lovely friendly staff who were helpful and knowledgeable The evening entertainment was FANTASTIC! Amazing singers and we danced all night! Karaoke was a laugh too! Fantastic bar staff- very friendly Honestly- this is our second time coming here- it’s great!

Room was spacious, good storage space, bathroom room spacious but shower very basic. The hotel has obviously been freshened up but still feels very much a seventies/eighties hotel. The hotel is ideally situated for beach, walks,shops,bars, restaurants and transportation. Buffet breakfast very good. Staff and service FIVE STAR for attentiveness, charm and friendliness.

disappointment regarding our recent stay in Room 2318, beginning January 30.Upon check-in, I specifically requested a room on the ground floor. The desk clerk declined the request but assured me that the lift was fully operational and accessible. Unfortunately, this was not the case. The lift was out of service for ten days of our stay, either due to mechanical failure or being taken out of service by housekeeping staff. This created a significant physical hardship for us. My husband has had both knees replaced, making stairs an incredibly difficult and painful task. What we found most distasteful was the lack of empathy or solutions provided by staff. Every time I raised the issue of the broken elevator: No effort was made to relocate us to a ground-floor room. No alternative assistance was offered. No communication was provided regarding when the lift would be fixed. Had the issue been a matter of room pricing, I would have gladly paid the difference to ensure my husband’s comfort and safety. Instead, we felt ignored. While we love the island and plan to return to the area, we will not be returning to this hotel. hotelstayi hotel again.