엠버시 스위트 바이 힐튼 시카고 다운타운 매그니피슨트 마일

clean rooms

Stephanie was so Fantastic she was very understanding made the check in process incredibly fast. I loved the location plenty of things to do bowling, movies, dinner, Navey Pier, etc. One of the best experiences every the room was Awesome!!!

Customer service was great. There’s a great team working the front desk. Room was clean and held enough space for 4 adults and one child. Beds were really comfortable and slept great. Enjoyed the refreshments when we had time as well. Highly recommend staying there for a future visit.

Unruly guests

The hotel has a nice building, in a great location, and the breakfast is fantastic! However, I must point out that over the weekend the hotel became very busy. People were yelling and running in the hallways, the pool area had over 80 people with some playing a ball and jumping into the water in the middle of little kids (there was also a person in the water wearing clothes including shoes), people fighting for table during the breakfast, weed smell in the corridors, 10 minutes waiting for the elevators (two out of four were out)… I can’t think about another word besides chaos! Not sure if it happens frequently or if it was a unique situation, but if it was not my wife I would have left right away! Anyway, after Sunday checkout all the situation changed and our stay turned into a great experience, which I surely would give five stars!