래디슨 호텔 세인트루이스 다운타운 컨벤션 센터

Everything about the hotel was dirty and unkempt. The elevators were old and badly needed serviced. At one time I was stuck on one for far too long without it moving (5 mins) or the doors opening to let me off. I almost had to hit the emergency button. Most of the staff was kind, but that is the only plus. At first I was almost charged the full amount of the stay, even after confirming my reservation had been paid, then was told to pay for incidentals, and instead had the full total come up. Thankfully my card was not close enough to the "tap" area or it would've been charged. The microwave, fridge and hair dryer were all broken. Outlets were broken. The carpets were black and nasty. The towels were like sandpaper, no fresh soap. The windows and sills had inches of dust, dirt and dead bugs. The shower barely worked and the handles were coming off the wall. This was obviously a decent hotel at one time, and the pictures are a complete lie from that time, because whoever has taken over the property now can not manage to keep anything clean or working. It is one of the worst hotel stays I've ever had. The biggest issue is that I booked a "mobility accessible" room and was not given one. The fact that this is a Radisson hotel is crazy to me because I've always thought the brand was good, and is a big reason why I booked this hotel. I feel sorry for most of the staff because I am certain they hear complaints all the time and it is not (most) of their fault. What a joke. Stay away!