메리어트 샌 라몬

It was a nice stay. No issues.

Clean room. Although I booked through Expedia, they gave me Marriott membership perks.

Beautiful hotel and excellent location, but the stay was ruined by poor noise management and inconsistent staff support. We were placed in the middle of a large wedding block. From around 11 p.m. onward, there was constant yelling, door slamming, running between rooms, and loud balcony activity for hours. We contacted the front desk multiple times and were repeatedly told security or engineering was coming, but nothing changed. Jennifer was unhelpful and ultimately hung up on us. We did not sleep that night. The next morning, Marcela was kind and offered to refund the night, but said it had to go through Hotels.com. We were also moved to another room since the same group was staying again. When Hotels.com followed up, Trent denied the refund, saying we had been offered a room move—despite the fact that the move was only necessary because the noise issue continued. Resolving this took significant effort. While the property itself is lovely, the lack of effective security and poor handling of the situation mean we won’t stay here again.

It was amazing. Front desk amazing, very helpful.

very clean and nice