트라이브 파리 라 디펜스 에스플라나드

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​Our special New Year’s Eve stay was a complete disaster. Despite an advertised 2:00 PM check-in, we were denied access to our room until 6:00 PM—a four-hour delay that ruined our evening plans. We had paid for a premium "Tribe Max" room, yet we were left waiting in the lobby for hours with no updates beyond "it won't be long." ​The breakfast experience the next morning was appalling and unsanitary. The restaurant was completely trashed, with every table covered in dirty plates and trash. Food stations were empty and filthy. When I pointed out the lack of clean tables to a staff member, she simply shrugged and walked away with zero effort to help. For a high-end hotel in Paris, the lack of basic cleanliness and dismissive staff attitude is unacceptable. This stay was a total service failure, and I am demanding a full refund.

Voyage professionnel

Overall it is a nice property. Modern and well kept. The location is near multiple dining options and it's nice area to just walk around. The room we got for 3 people included a double bed and a pull out armchair that converted to a twin size bed. The bathroom was also a good size. We found the space comfortable considering the smaller options in Paris area. Checking in and checking out were quick. Although the staff weren't rude, they could be more welcoming. Even a simple hello when you walk in and when they see you would've made a difference. The room was clean when we arrived but the daily cleaning can use improvements. The toiletries were not refilled and the mugs were not washed. Only the beds were made. I would stay here again if the price is right, for it's location and comfortable size rooms. A more welcoming staff and better room cleaning service would make this hotel great.

The hotel I poor in related to service, they need to think about the roam service more, we didn't like the place but it was okay, would choose different hotel next time