허드슨 밸리 리조트

hotel booked though Expedia. we had 4 adults with 2 rooms. we were not informed thay the hotel was closed and the property was vacant. we were stranded , had to cancel our plans and drive back 200 miles. Expedia is not fairly compensating for ruining our plans snd causing a major inconvenience. am recieveing the worst customer service .

Not a resort or spa. It’s used for private retreats for the Jewish community. We came for the pool per the pictures but the pool has booked, segregated male and female swim times so we couldn’t use it. Everything is worn down and dirty - it’s basically like an abandoned hotel like the Shining. Empty food wrappers and bottles, and broken furniture were everywhere. The paint is peeling and tile falling off in many places. To top it off, the electricity stopped and water pressure significantly decreased so we had to walk up and down 6 flights w a toddler to leave. On the bright side, the staff are nice and try their best w what they have. They also had bouncers outside from an event and indoor toddler playroom and basement playroom for bigger kids w an arcade and ping pong table. But the sanitary / safety levels were questionable. I don’t know how this passes code and inspection for a “hotel”. Please look at guest photos. The 5 hotel pics are deceiving.

Pro Decent price. Beautiful views. Quite. Staff was very nice. Great water pressure. Cons It is what you expect for 3 stars. It’s like a motel room with a view. The outside of the property is in disrepair. The inside of the property is antiquated and needs updating. No food on site. Could not find a vending machine. This hotel is geared for Jewish families. Only 2 channels work on the TV.