키노사키 온천 이치다야

Staff was very accomodating! There was an English speaking staff member that sat down with us and explained everything we needed to know from how to wear the Yukata to using the 7 public onsens. The room itself was quite spacious and very tidy. We tried both of the private onsens on the premise, they were both clean and very relaxing to sit in! Check-in and check-out was easy, there were plenty of amenities on the premise, and they allowed early baggage drop off. Can't recommend enough :)

Clean and spacious room.

客室など館内すごく綺麗でした。大雪でしたが、長靴を貸してくださって外を歩くことができました。夕食、朝食どちらもすごく美味しかったです。ただ、お祝い事でホールケーキをお願いしたところ、ケーキボックスに入った状態で出てきたので、お皿に乗せて出してほしかったです。

I went to Kinosaki Onsen for my honeymoon. We also had two other friends traveling with us. I am plus size and was concerned about fitting into a yukata to walk around baths. I told them 2 months in advance and they reassured me there would be something that would fit me. Nothing fit me and that made me so upset. That was one of my big deciders for booking here that they said they were able to. I also told them of my friends food allergies is very specific detail such as her being allergic to eggs, nuts etc.The told me they could accommodate her allergies.They did not accommodate her as served her eggs everyday despite us telling the allergies months in advance and that they could accommodate us. This was not my first stay at a ryokan I have stayed at a ryokan in Kyoto and Ryokan in miyajima. Other ryokan robes we sae in Kinosaki onsen looked bigger than the ones we were accommodated with. I have had other robes at ryokans fit me. These ribes were very worn and old. While the staff was friendly I didnt feel like I was there for my honeymoon. I didnt need anything super special even just a mention. Would have been nice. They tried to put me and my husband in the less nice room and tried to put our friends with the room with the view. I felt like the staff was annoyed by us. I would not recommend this ryokan which makes me sad because I was the most excited about staying here.

Kinosaki is such a beautiful community and this property was delightful. The room was a traditionally styled Japanese space and very comfortable.