퀄리티 인 타이거드 - 포틀랜드 사우스웨스트

I appreciated Andrew at the desk. Smooth check in. He took care of the barking dog keeping us awake. I would have liked to have been informed of the massive remodeling going on. Looks like a third world country. Our remodeled room still had a BURNT bathroom door. Halls reek of body odor and smoke. One comforter has a burn hole. Elevator and luggage carry are filthy.

I knew this was a poor choice in hotels as soon as we drove up. That was confirmed when we went inside. It was Filthy. Carpet appeared not to have been vacuumed for at least a week. When we got to our non smoking room, it smelled of smoke. We decided NOT to stay so went back down to the desk to check back out and request a refund. The gal at the front desk was very understanding (and not at all surprised) when we told her we would not be staying and why. She ensured us their hotel would approve hotels.com to refund that nights stay as it had already been charged to our card. She even gave it to us in writing. We contacted hotels.com and they got back to us stating they were unable to contact the hotel and therefore would not be issuing the promised refund. Overall terrible experience. We’re not 10/10 hotel people. Im fine with a good 7/10 but this was not even close to worthy of the 7 stars listed on the hotels.com website.

Our room was not clean. I went to make coffee and there was weeks worth of dust built up IN the machine. Breakfast was very limited. Homeless people in the parking lot. Staff was fine but I would not stay here again.

There so many irregularities they were under construction they start to drill next to my door at 7 am ! That was for my entire stay .The elevator floor was so dirty my room they dint vacuum there were hair on the tub and many ants on my room ! The personal on the breakfast were rude plus they didn’t refill the food when was about to finish we have to ask for spoons, plates etc the worst place to stay . And the pool was closed

The room was clean and cozy, but I had to walk through a messy construction area to get to it. Was also disappointed with the breakfast, as the hotel said before I booked that they offer hot food like eggs, sausage, and oatmeal. However, the breakfast bar was mostly empty with just some old fruit, waffles, Cheerios, bread, and yogurt.