리버풀 도심에 위치한 숙소 - 브리지스트리트 인접

We had two apts. My friend booked the second one. Both were 2 bedroom and 2 bathroom. They offered the smaller apt to us. We were four people and my friends were only two. We are Asian and they are white.

Great central location. Good value. Well equipped room. Secure entry. Efficient lifts. Courteous helpful staff on site. Communication pre-arrival was abysmal. The contact number given on Expedia was at a remote HQ. They did not pass on my request that the sofa bed be made up for our arrival. There were no instructions for finding the place. As entry was tucked away at the side of a store and discreetly signed, Google Maps alone was not enough. No answer from the HQ number. Eventually found reception number buried in hotel website. Nor did it help that the postcodes for the hotel did not apply to the on site parking. Had to pay to park elsewhere first and find hotel on foot. Got post code for parking when I found reception. I was pretty frustrated on arrival.

Very disappointed with our stay, we stayed here last year and thought it was very nice so we booked again for 5 days from the 9th of july. Despite our room having a sticker across the door stating it was thoroughly cleaned and covid secure we found the apartment to be very dirty, the toaster and microwave were filthy, the bluetooth speaker was broken, there was a cracked filthy cup on the cupboard, the fridge was full of ice, the furniture was very dirty and dusty and there was chewing gum stuck to mirror in the bathroom: disgusting! But worst of all i returned home to find i had caught head lice from the apartment. I am absolutely disgusted with this property and we will never stay here again