라 보트 부티크 호텔 & 스파

Trivelig hotell i en rolig gate i gamlebyen. Vi er veldig fornøyd med oppholdet. Betjeningen var behjelpelig med å hjelpe oss med booking av transport to Mai Chau.

朝食は満足　エアコンは快適

la chambre n'était pas très propre, avec quelques cafards et la vue sur les toits remplis de groupe de ventilation qui tournent la nuit, donc une nuisance sonore. La salle de petit déjeuner très bruyante à cause de la ventilation de la cuisine qui n'est absolument pas protégée.

The hotel is in a great location in the Old Quarter with a very short walk to the lake, shopping and restaurants. The room itself was comfortable and tidy. There were some questionable looking stains on the curtain and when I raised this with the staff they assured me they would rectify it. I was staying on level 6 and there must be a staff quarter or something on level 7 and there were a couple of mornings I was woken at around 5am with them being very loud. The staff were proactive about trying to recommend tours through WhatsApp and to fairly brutal I wish they were as studious about notifying guests when the lift was broken and I was watching people having to drag their luggage down narrow flights of stairs. Breakfast compared to other hotels I've stayed at throughout Vietnam was pretty limited but still a fair selection. If you're looking for nothing more than a room with a bed in Hanoi, then this place is perfectly acceptable in my opinion.

This is more of an assessment of Expedia and not the property. I would expect Expedia to somehow check the facts about the property before listing it as a 4 star hotel. The hotel has seen its good days probably 30 years ago. I checked out after the first night despite the fact that I had prepaid Expedia for 3 nights. The towels were old and had probably not been changed for 5 years. The card key was pre made with a sticker on it with the room number (secure??) I could see inside people’s houses and bedroom across the alley. There’s no car access to the hotel. The bed was made in the morning but no change of sheets and fresh old towels were placed in the bathroom! Overall, I got out of there as soon as I could. Extremely disappointed with Expedia.