호텔 반투 바이 파란다 부티크, 어 멤버 오브 래디슨 인디비주얼스

The start of the stay was unfortunately not good. The water heater was not working; and we all took cold showers. And I had booked 2 Queen Size beds for my room; instead I got 2 Full Size beds in a super small room! I complained; but didn't hear back. To my pleasant surprise, the next day the hotel fixed both the issues! I was provided a big room with 2 king sized beds. The heater didnt work well immediately; but did start working from Day 3. Now for the good part... the location couldn't have been better! Everything is walking distance... literally 50+ restaurants within 5-10 min walk. The hotel is an old heritage mansion, with 3 beautiful courtyards, 2 swimming pools, and a jacuzzi. The staff is simply fantastic! Special callout to Hermom at breakfast service and Giovanni at frontdesk. My daughters wanted to go salsa dancing one night; and when requested, Giovanni personally went with them and dropped them off! Stay here... even if it's a little on the pricier side.

El hotel es muy bonito y está muy bien ubicado. Cerca de todo! El personal es muy amable. Algunos puntos a mejorar: el desayuno es bastante limitado, la fruta no es de buena calidad. En las noches al regresar de cenar el hotel estaba cerrado y demoraban en abrirnos. El colchón está un poco duro. Para un hotel de este precio esperaba un colchón de mayor calidad. Creo que regresaré en mi próxima visita a Cartagena!

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Great staff. Great hotel.