홀리데이 인 익스프레스 호텔 & 스위트 링컨 바이 IHG

Our stay was excellent! The room in fact was spotless and the staff capable and courteous and helpful. We enjoyed our stay.

Good

We are very upset. We decided to treat ourselves to a night away from home to enjoy the amenities a hotel would have to offer. We chose this location because of the ammenities described on your site. Specifically the spa, indoor pool, and game room. The spa was broken and had been for a long time according to staff.Then staff informed us there was not a game room at this location as advertised in the description on your site. It was very disappointing as well as misleading. Had we known this upfront we would not have booked at this location. The staff suggested next time to call the hotel first to check amenities... my argument to that is why would i have to do that if im paying extra through a booking site such as Expedia? I trusted your site and was let down. Is there some sort of compensation you guys will provide? I look forward to hearing back from you. Thank you.

Great staff and a clean accessible room.

Ok