26.05.29Have stayed in different hotel in the many different months of my visit in Shanghai.
Walked past this hotel (the Qube Pudong) last time ,told myself ,will try out my next stay.
Anyway had an layover this time for one night only. Hotel location good near metro station 4 stops away to Pudong international airport. Good value , hotel lobby is huge n feel luxurious,with free coffee n tea ,including free gestures of fruits n amenities. That's a kudos of the hotel.
Room was outdated but huge . Condition of wallpaper is terrible . ( Probably cause it's one night ,a random room was selected,I guess). but other than comfort is good . Anyway won't be in room most of the time. Lift / room corridors need to enhance of freshness .if not the stench is very strong.
Anyway my main concern was the
Reception was unfriendly n felt unwelcome upon check in /check out .
But biggest impact was, upon check out , a lady name kitty has an attitude to guest is not a good sight to represent hotel front desk.
Sadly the hotel is huge n comfortable but the detailed attention from the front desk is one star and a big Zero, but wouldnt say for all staff,
Overall 2 front desk has given bad vibes already. If this is not rectify asap , huge impression on the behalf of the Qube hotel Pudong ,will be impact .
26.01.29 Hotel ambience is fantastic and all staff are helpful and excellent. Room is very spacious. The best thing is the hotel is located near Disneyland and Pudong airport, also there’s a lot of restaurants beside it even late night restaurants are open.
