슈퍼8 새스카툰 니어 다운타운

Room was dirty, holes in walls. Asked to be moved, they did give me a different one which was a little bit better but once I check out I will not be stay here. I have to be in Saskatoon for the next month due to work , definitely will be moving hotel

First, there are 2 different Super 8 hotels in Saskatoon - one near downtown (where I had a bad luck to make a booking) and one near airport which is very strange for such a small town. The one near airport is apparently OK. I checked a rating on *** and the rating was good, but the rating was for Super 8 hotels near airport. I put a check-in time at 1-2am next day. The booking was PREPAID through Agoda. When I arrived (at 2:40am) the room was not available. The guy at front desk told me that he didn't have my arrival time in my reservation (lie!). He proposed me the only available room that was not cleaned, with dirty bed and food on the floor. I refused. I thought that it would be better for me to spend the remainder of the night in my rental car which I did at airport. The front-desk guy proposed me the cancellation which I accepted. But for him the cancellation didn't mean refund! He told me that Agoda must refund me money, not him. When I called Agoda (their phone number is not provided on their website, I had to search for it online in the middle of the night) they told me that hotel should refund me, not Agoda. Agoda refunded me only after I mentioned that I will apply for charge back from credit card and go to Small Claims court. The hotel is extremely dirty. When I read online reviews afterwards people even mention bedbugs. I think Agoda is just slowly destroying their own business having such hotels available on their website. And I will try to avoid booking through Agoda going forward.