레지던스 인 바이 메리어트 보카레이턴

Good

O hotel é mto bom, o quarto é ótimo, só não gostei do café da manhã.

Café da manhã fraco e 15 minutos antes do horário acabar já não havia mais reposição. Quanto com muito cheiro de mofo e acordamos com problemas de nariz e garganta. A cama principal foi ok mas a segunda cama estava pessima.

Teally bad odor

I have to say, this was by far the worst hotel experience I’ve ever had with Marriott. We travel frequently to the U.S., and because our son has celiac disease, we always look for accommodations with a full kitchen. Marriott has consistently been our trusted choice for five years—until now. From the moment we arrived, we were shocked. The entrance looked more like an auto repair shop than a hotel, with people working on cars in the parking lot. It set the tone for an extremely disappointing stay. The room was in terrible condition. The carpet and walls were dirty, TV cables were hanging, and the space felt neglected—especially the kitchen cabinets. The inside of the refrigerator was rusty, the toilet didn’t flush properly, and the faucet had barely any water pressure. The shower curtain was broken, and the room had a persistent odor. We arrived late and tried to make the best of it, but even the beds were a problem. Our two 12-year-old kids couldn’t fit comfortably. The air conditioner was erratic—blasting hot air one moment, freezing the next. Communication with staff was difficult. We speak Spanish and English, but it was still nearly impossible to get help. No manager was available when I tried to report our concerns. We left the next morning and booked another Marriott nearby, where we received the quality we’re used to. My honest recommendation: Avoid this location until a full renovation is completed.